Terms & Conditions

By using this website or submitting the Start now form, you're agreeing to these terms. If you don't agree with them, please don't use the site.

Submitting the Start now form just means we'll get in touch to begin onboarding you. It isn't a contract, a booking, a payment, or a commitment on either side. We'll never ask for payment details to start.

You can browse this site and start onboarding freely. Please don't misuse it, for example by scraping it at scale, attempting to disrupt it, or using it for anything unlawful.

The ClarkCare name, logo, and the content on this site belong to us (or our licensors) and are protected by copyright and trademark law. You're welcome to link to the site, but please don't copy or reuse our content without asking.

ClarkCare helps you track and act on property compliance deadlines and coordinates repairs. It is not a solicitor, a regulated adviser, or a substitute for professional legal advice, and nothing on this website or in our service is a guarantee of legal compliance or any particular outcome. As the landlord, you remain legally responsible for meeting your obligations at all times. For guidance on your specific situation, speak to a solicitor or the relevant official body.

ClarkCare doesn't handle rent collection, arrears, or tenant-finding. These stay with you or with your existing letting agent.

As part of your monthly fee, ClarkCare arranges and pays for up to 3 small maintenance jobs a year, each up to £150, directly to the trade. This is a defined, capped feature of the service — not insurance, a warranty, or a cover product of any kind — and ClarkCare is not authorised or regulated by the Financial Conduct Authority. For anything larger, or once that yearly allowance is used, ClarkCare still coordinates the trade on your behalf, but the trade invoices you directly; we don't collect or hold payment beyond what's due under your monthly fee.

This website, and the service described on it, are provided on an “as is” basis. Features, pricing, and availability may change, and we'll always confirm the current terms before you become a client.

To the extent permitted by law, ClarkCare isn't liable for any loss arising from your use of this website. Nothing in these terms limits liability where it would be unlawful to do so, such as for fraud or death or personal injury caused by negligence.

These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.

We may update these terms as the site and service evolve. We'll update the date at the top of this page whenever we do.

Questions about these terms? Email support@clarkcare.co.uk.